Frequently asked questions

How do I create my own templates?
A full guide can be found here: Create Form Templates
Can I import templates to another company?
Yes! Importing your templates to another company was made easy with a few clicks.

The only requirement is that you are an Admin for both companies.

Go to Companies > Import templates to another company > Select templates
Can I make money from OctoForms?
Yes! You can make am income from referrals, including selling your templates.

More information here: Refer and Earn
How is data usage calculated?
Instead of charging you per module, template or users, Octo Forms has a different approach

Octo Forms charges by any data stored and calculate by the system, more detail can be found here: Data Usage
Can I digitally sign documents?
Yes, Octo Forms allows for signatures on documents

Read more here here: PDF Signing
Can I add barcodes to documents?
Yes, the supported barcodes can be found here: Barcode Types

Read more on how to add a barcode here: Barcode Adding
What are the roles and what is their function?
The default roles are:
  • Admin - All functionality
  • User - Limited functionality
  • Anonymous - Only access to certain forms and documents with a 2 day time limit and once off link use
You can however create any role you require and assign access.
Can I send anonymous Survey's?
Yes! When designing your survey template select Allow Anonymous checkbox, which will allow you to send a link for capturing the survey anonymously.

Send links by creating a Form Default.

On the list page select "Generate Link", which will copy the link for anonymous forms
What Currencies do Octoforms Support?
Argentine Peso, Australian Dollar, Bitcoin, Canadian Dollar, Danish Krone, DogeCoin, Ethereum, Euro, Hong Kong Dollar, Hungarian Forint, Icelandic Krona, Indonesian Rupiah, Jamaican Dollar, Japanese Yen, Kenyan Shilling, Litecoin, Malaysian Ringgit, Mexican Peso, New Taiwan Dollar, New Zealand Dollar, Nigerian Naira, NIS, Norwegian Krone, Pakistan Rupee, Philippine Peso, Polish Zloty, Rwandan Franc, Singapore Dollar, South African Rand, Swedish Krona, Swiss Franc, Tether, Thai Baht, UK Pound Sterling, US Dollar, USDC
I need additional functionality or a Developer to assist
Send us an email on [email protected] or visit our Contact Us page.

Read more: Custom Development
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